Fulfillment: Orders are typically shipped within 1-3 business days. Orders may take longer due to  unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped. Estimated delivery is to be used as a guide only. Delays are not the responsibility of Gisele James. 

International: Shipping is calculated at checkout based on weight and location. Gisele James is not responsible for any customs or duties fees that may be charged upon delivery. 

Domestic: Flat rate $9 shipping on all orders in the USA. All orders shipped via USPS & UPS.

Returns & Exchanges: Gisele-james.com does not offer exchanges or refunds on any product. ALL SALES ARE FINAL.